Melchers Hiring! Full Time Technical Sales Specialist in - Ricebowl

Company Description As part of the Melchers Group, Nexus Analytics is a leading distributor of scientific research and laboratory instrumentation serving customers in Malaysia and Singapore. The company offers integrated solutions for material characterization, including FTIR spectrometers, thermal and thermophysical analysis tools, microfluidizers, rheology testing equipment, particle size analyzers, nuclear magnetic resonance systems, HPLC, TLC, and a range of material and fire testing instruments. Nexus Analytics also provides NIR moisture analysis and specialized industrial solutions tailored to diverse sectors such as pharmaceuticals, cosmetics, manufacturing, semiconductors, electrical, food and beverage, and environmental industries. Team members collaborate closely with clients across these fields to support accurate measurements, reliable data, and improved research outcomes.

Role Description The Technical Sales Specialist is a full-time, on-site role based in Singapore, responsible for driving sales of scientific and laboratory instrumentation to new and existing customers. We are seeking a motivated science‑focused sales professional to manage and grow the business of analytical laboratory instrumentation within the Singapore market. This role combines technical understanding, customer engagement, and commercial execution, with particular advantage in materials characterisation–related technologies.

Key Responsibilities

Sales, Business Development & Market Growth

• Drive the marketing and sales of a range of analytical laboratory instrumentation, with experience in materials characterisation technologies considered an advantage.
• Develop and maintain strong, long‑term relationships with existing customers across research, industrial, and institutional environments
• Proactively identify and pursue new prospects to expand market presence and increase market share
• Execute sales and marketing activities in Singapore in line with business strategies set by Management
• Identify new application areas and emerging market opportunities to support business growth

Technical Understanding & Customer Engagement

• Develop strong working knowledge of assigned products, their applications, and end‑user requirements
• Engage customers to understand experimental needs and recommend appropriate technical solutions
• Maintain regular engagement with prospects and customers to support long‑term partnerships
• Resolve complex or sensitive customer issues with professionalism and sound technical judgement
• Support the company, where required, in commercial matters such as payment collection related to completed sales

Application & Technical Support Coordination

• Ensure customers receive appropriate levels of application and technical support, including support delivered by any team members reporting to you
• Work closely and professionally with international principals and partners to coordinate technical expertise, application guidance, and customer support
• Communicate clearly with principals to align technical capabilities with customer requirements

Marketing & Scientific Promotion

• Organise and support technical marketing activities, including product demonstrations, seminars, workshops, and scientific events
• Collaborate with internal and external stakeholders to effectively position products within their scientific and application context

Teamwork, Knowledge Sharing & Leadership

• Operate as a collaborative member of the sales team by:
• Supporting colleagues when required without compromising personal performance
• Keeping the team informed of scheduling, travel, and customer engagement plans
• Sharing market intelligence, customer feedback, and competitive insights
• Coaching, guiding, and motivating junior team members when opportunities arise

Reporting, Planning & Management Engagement

• Work closely with Management to:
• Develop and execute sales and market strategies
• Prepare sales, activity, and pipeline reports as requested
• Maintain accurate and up‑to‑date records within the CRM system
• Proactively communicate significant customer, technical, or market developments

Specifications

1. A Bachelor’s Degree in Chemistry, Materials Science, or a closely related scientific discipline
2. At least 2 - 3 years of relevant experience in technical or scientific sales within the materials, chemical, or analytical instrumentation field
3. Strong communication and interpersonal skills, with the ability to engage professionally with customers in research, industrial, and technical environments
4. A self‑motivated, results‑oriented individual with good follow‑up and relationship‑management skills
5. Comfortable working independently while collaborating effectively as part of a sales and technical team
6. Proficient in Microsoft Office applications (Word, Excel, PowerPoint); familiarity with CRM systems is an added advantage
7. Confident and outgoing personality with the ability to represent the company credibly and professionally