- Kuala Lumpur Federal Territory Malaysia
DKSH Hiring! Full Time Executive Accounts Receivable in Federal Territory - Ricebowl
Working Location
Job Description
Responsibilities
About the Role:
Responsible for managing Accounts Receivable activities within assigned customer portfolios, including collections, reconciliation, and credit control execution.
This role requires a hands-on operator with strong follow-up discipline, structured thinking, and the ability to work across stakeholders to resolve issues and drive cash collection outcomes.
Key Responsibilities
Responsible for managing Accounts Receivable activities within assigned customer portfolios, including collections, reconciliation, and credit control execution.
This role requires a hands-on operator with strong follow-up discipline, structured thinking, and the ability to work across stakeholders to resolve issues and drive cash collection outcomes.
Key Responsibilities
- Accounts Receivable & Collections Execution
- Own and manage assigned customer portfolio to ensure timely collections and resolution of overdue balances
- Proactively engage customers to secure payment commitments and follow through to closure
- Investigate and resolve disputes, billing discrepancies, and short payments
- Monitor ageing trends and act on deteriorating accounts
- Credit Control & Risk Monitoring
- Support credit reviews and monitor customer exposure against limits
- Identify high-risk accounts and escalate issues with clear recommendations
- Ensure adherence to credit policies and maintain control over overdue exposure
- Stakeholder Coordination
- Work cross-functionally with Sales, Operations, and IT teams to align AR processes with business goals to resolve account-level issues impacting collections
- Communicate clearly with customers to address outstanding balances and disputes
- Support alignment between business objectives and credit discipline
- Reporting & Operational Discipline
- Maintain accurate AR records, reconciliations, and ageing analysis
- Prepare structured updates on overdue accounts and key issues
- Ensure timely housekeeping, clearing, and follow-up of open items
- Identify gaps in process or discipline and raise improvement opportunities
- Solid AR / collections experience with exposure to a portfolio of customers
- Demonstrated ability to drive collections outcomes, not just follow processes
- Strong follow-up discipline and ownership of assigned accounts
- Confident communication when dealing with customers and internal stakeholders
- Ability to work with data (ageing, exposure, trends) and translate into actions
- Comfortable working in a fast-paced, operational environment
- Proficiency in Excel, Word, PowerPoint, and data analysis tools.
- Hands-on experience with SAP or similar ERP systems is a plus.
- Diploma / Degree in Accounting, Finance, or related discipline
- 2–4 years of AR / credit control experience in a commercial setting
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More