Key Responsibilities
1. Programme Delivery & Deployment Management
- Own the end-to-end delivery of Kampung Solar deployments — from funder commitment tracking through to installation sign-off and community feedback.
- Manage ATAP applications for non-domestic (NGO) sites, including power study coordination, TNB meter applications, and data logger procurement and testing.
- Maintain accurate deployment trackers for all active sites; update funder commitment tracking sheets weekly.
- Coordinate with the SCM team (Khalif/Ishvin) on product shipment timelines (RX300, RX600, BattX200) and ensure hardware arrives at the warehouse ahead of deployment windows.
- Liaise with the Technical team on product testing, system training, and field readiness before each deployment trip.
2. Funder & Partner Relationship Management
- Serve as the primary point of contact for Energy Access funders including PEGT (Petronas), Google, and future CSR/NGO partners.
- Prepare and update master proposals for each funder, including product specifications (RX600, BattX200) and deployment plans.
- Communicate proactively on delivery timelines, product upgrades, and any programme changes — ensuring funders are never caught off guard.
- Support Syaeista in onboarding new funders by preparing impact data, programme documentation, and deployment readiness reports.
3. Product & Hardware Coordination
- Track and manage hardware allocation across deployment batches — ensuring the right volumes of Pico Solar units (Sunking 500x, RX600, BattX200) are mapped to the right funders and sites.
- Work with Khalif to plan quarterly hardware orders based on committed and projected deployment pipelines.
- Flag product upgrade transitions (e.g., Sunking to RX600) to funders on time and with accurate technical datasheets.
- Coordinate demo unit testing and field feedback with the Technical team ahead of full deployment.
4. Team & Manpower Management
- Manage the Energy Access field team, including project administrator, drivers, and external field support where applicable.
- Plan field trip schedules for installation and feedback visits; ensure logistics (vehicles, travel budgets, accommodation) are organised ahead of time.
- Support proposals for additional manpower needs — drivers, project administrators — and present to Syaeista for approval.
- Onboard and brief team members on deployment SOPs, community interaction protocols, and product handling standards.
5. Reporting, Documentation & Impact Tracking
- Maintain the Energy Access installation and feedback trip log; update deployment numbers after every trip.
- Compile monthly programme reports for Syaeista covering: sites deployed, funder updates, hardware pipeline status, and community feedback highlights.
- Support 6-month impact feedback collection from deployed communities; consolidate findings into a format suitable for funder reporting.
- Ensure all programme documentation (MOUs, proposals, power study reports, ATAP applications) is filed and version-controlled.
6. Continuous Improvement & Field Insight
- Spend time on the ground — visit deployed sites, speak to community members, and observe field realities to surface problems that don't appear in reports.
- Identify bottlenecks in the deployment pipeline (product lead times, TNB application delays, power study gaps) and escalate with proposed solutions.
- Track post-deployment performance of installed systems and coordinate follow-up where systems are underperforming.
- Recommend product or process upgrades based on field feedback and share insights with the SCM and Technical teams.
Qualifications & Requirements
Essential
- Minimum 3–5 years of experience in programme management, project coordination, or field operations — preferably in the renewable energy, NGO, or rural development sectors.
- Proven ability to manage multiple active projects simultaneously with strong documentation and tracking discipline.
- Experience managing stakeholder or funder relationships — able to communicate professionally in writing and in person.
- Comfortable working in field conditions: site visits, rural communities, and occasional travel required.
- Strong command of Bahasa Malaysia and English (written and spoken); ability to communicate with rural community members and corporate funders alike.
- Proficient with Google Sheets, Google Docs, and project tracking tools; able to build and maintain deployment trackers independently.
Preferred
- Background in solar energy, off-grid electrification, or energy access programmes in Malaysia or Southeast Asia.
- Experience working with B40 or Orang Asli communities.
- Familiarity with TNB NEM/ATAP application processes or off-grid system deployment.
- Experience coordinating with supply chain or procurement teams on hardware logistics.
- Exposure to CSR/impact reporting frameworks for corporate funders.
Pay: From RM5,500.00 per month
Work Location: In person