HTS Holdings Limited Hiring! Full Time Front Desk Officer (Part time) in Hong Kong - Ricebowl

Flex Studio is Hong Kong’s largest Classical Pilates studio, with locations in Central and Wong Chuk Hang. Flex caters to an upscale demographic of highly-educated, well-traveled clientele across all ages and nationalities. Established in 2005, Flex offers bespoke training and small group classes, as well as Classical Pilates Teacher Training certification. The Company seeks an experienced individual for the role of part time Front Desk Officer to continue to grow the business.

Key Responsibilities

• Greet and assist customers upon their arrival, ensuring a welcoming atmosphere.
• Manage customer inquiries and provide accurate information regarding services and facilities.
• Utilize customer service applications and point of sale (POS) systems efficiently.
• Handle transactions, process payments, and maintain accurate records.
• Collaborate with team members to ensure seamless operations and customer satisfaction.
• Assist in resolving customer complaints and concerns in a professional manner.
• Maintain cleanliness and organization of the front desk area.
• Available to work on weekends and public holidays.

Qualifications

• 1-2 years of experience in a customer service or customer-facing role.
• Proficiency in using customer service applications and point of sale systems.
• Good communication skills in English, both verbal and written.
• Strong interpersonal skills with a commitment to providing exceptional service.
• Willingness to learn and adapt to new challenges.

Job Type: Part-time

Pay: From $75.00 per hour

Benefits:

• Employee discount

Work Location: In person