Family Group: Administration
You will provide operational and administrative support to dental clinics and headquarters functions within NHGP, Dental Services, ensuring smooth day-to-day operations, effective coordination across stakeholders, and compliance with regulatory and organisational standards. The role requires strong organisational ability and the capacity to manage multiple workstreams in a dynamic healthcare environment.
What You'll Do:
1. Operations & Administration
- Manage scheduling and coordination of the Director’s and Deputy Director’s calendars
- Provide secretarial support for department meetings, including preparation and minutes taking
- Process claims and payments
- Prepare and analyse operational data and reports
- Maintain accurate and up-to-date departmental documentations
- Handle medico-legal documentation and support service recovery cases
2. Coordination & Stakeholder Support
- Coordinate bi-annual onboarding and postings of Dental Officers (DOPEX)
- Liaise with internal and external stakeholders (e.g. HR, IT, MOHH) to support operational needs
- Respond to staff queries and provide administrative support to the department
- Coordinate training programmes, including logistics, scheduling and attendance tracking
- Plan and support departmental events, meetings, and activities
3. Compliance, Systems & Asset Management
- Maintain equipment records, servicing schedules, and license renewals
- Support radiation badge (TLD) collection and exchange in accordance with regulatory requirements.
- Track equipment issues and prepare regular reports on breakdowns
- Support audits and ensure compliance with documentation and quality standards
- Maintain IT assets and staff access systems
- Update and maintain departmental policies, procedures and work instructions
Additional responsibilities:
- Support financial tracking and monitoring
- Conduct supplier performance reviews and assist in contract renewals
What we are looking for ;
- Diploma in Business Administration, Healthcare Management, or related discipline
- Relevant experience in healthcare operations or administrative roles preferred
- Strong organisational and coordination skills with the ability to manage multiple priorities
- Good interpersonal and communication skills to engage stakeholders effectively
- Detail-oriented, proactive, and resourceful
- Ability to work independently and as part of a team
- Proficient in Microsoft Office applications