Trinity Workforce Solutions, Inc. Hiring! Full Time DEV IT SErvice Owner in , Earn up to SGD 12,000 - Ricebowl

The Developer / IT Service Owner (Dev/ITSO) is accountable for the end-to-end health, quality, and operational performance of a designated business-critical application for technology landscape. In addition to active software development responsibilities, this role assumes formal service ownership, acting as the single point of accountability for availability, stability, incident resolution, change execution, and continuous improvement of the service.

Operating at the intersection of development, operations, and business engagement, the Dev/ITSO ensures that the application delivers value securely, reliably, and in line with regulatory, architectural, and customer expectations.

kEY FEATURES OF THE POSITION

Service Ownership & Operational Governance

· Serve as the primary owner and advocate for the assigned application, representing it across IT, business units, and external partners.

· Oversee the entire service lifecycle, from design and deployment to retirement, ensuring alignment with the Bank's IT strategy and operating model.

· Manage and prioritise the application backlog in coordination with business stakeholders, release managers, and architects.

· Coordinate major incidents, problem investigations, and root cause analyses (RCAs); lead war-room sessions when required.

· Ensure adherence to SLA/OLA targets and contribute to monthly service reporting (availability, incident volume, MTTR, change success rate).

· Represent the application in Change Advisory Board (CAB) meetings and approve/reject changes based on risk assessment.

Software Development & Technical Leadership

· Develop, enhance, and refactor application functionality using modern programming languages and frameworks (e.g. Java Spring Boot).

· Apply secure coding practices and integrate security controls early in the development cycle (Shift Left Security).

· Implement robust monitoring, logging, and alerting mechanisms (via Datadog, Splunk, Dynatrace, etc.) to proactively detect anomalies.

· Drive automation in builds, tests, deployments, and rollback procedures using CI/CD pipelines (GitLab CI, Jenkins, Azure DevOps).

· Collaborate with Enterprise Architecture and Infosec teams to ensure conformance with Baselining, TOGAF standards, and Group security policies.

Compliance, Risk & Resilience

· Maintain complete and accurate technical documentation, including system diagrams, runbooks, disaster recovery plans, and data flow descriptions.

· Partner with Internal Audit, Risk, and Compliance functions to address findings and implement corrective actions.

· Ensure the application complies with relevant regulations (FINMA OSIR, MAR, GDPR, ID-QA-07, etc.) and undergoes periodic resilience testing (BCP/DR).

· Regularly assess technical debt, outdated libraries, and end-of-life components; plan and execute upgrades accordingly.