Government Organization Hiring! Full Time IT Help Desk Support in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl

Provide a Helpdesk Queries Analysis Report that categorises and trends the queries. The report shall propose improvements to reduce recurrence of significant queries or occurrence of similar queries- Maintain, review and improve the helpdesk management procedures when requested by the Authority

Education Qualification

At least a Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

a. Good knowledge of information technology, especially in the areas of SAP HCM ERP.b. Strong writing and verbal communication skills.c. Good team player, responsible and conscientious.d. Resourceful, independent, responsive and pro-active.e. Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

a. At least 2 years of working experience in information technology.

b. Experience in SAP HCM ERP is preferred.

c. Experience in MINDEF/SAF HR projects is preferred.

Pay: $3,000.00 - $4,500.00 per month

Work Location: In person