- Singapore Singapore
U3 Infotech Pte Ltd Hiring! Full Time Direct Sales in , Earn up to SGD 3,400 - Ricebowl
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Job Description
Responsibilities
- Always delivering our brand promise and offering high levels of consistent, quality service support to our customers
- Approach customers at our sales sites, attend to customers requests in line with policies and procedures, striving for first class experience
- Using simple, clear and concise languages to communicate effectively with customers
- Actively listen and probe questions to accurately advise customise solutions based on customer's needs and requirements
- Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target
- Effectively handle complaints at the first point of contact, aiming to resolve situations to customers satisfaction
- Being customer centric – Gather customers feedback, ideas and suggestions to bring the team/organisation be closer to our customers
- Actively participate in process improvement sessions, providing constructive feedback and suggestions
- Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
- Work towards the team's objectives and demonstrate commitment to achieve business targets and personal goals.
- Perform other duties as assigned by immediate supervisor
- Proven sales record, experienced in managing and meeting personal sales target
- Experience in delivering high customer satisfaction and high employee satisfaction
- Demonstrated ability to manage own workload and effectively prioritize activities
- Ability to manage change effectively
- Exceptional listening and analytical skills
- Proficiency in general desk top orientation and particularly in Word and Excel
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