Randall Hiring! Full Time Senior Executive, Learning - Development in Federal Territory - Ricebowl

Hybrid, budget 6k, contract

Role Purpose

Support the delivery and operational excellence of the Learning & Development function by facilitating high-impact training, coordinating programmes and events end-to-end, maintaining accurate learning data and reporting, producing clear learning communications and content, and managing finance/vendor processes to ensure smooth, compliant execution.

Key Responsibilities

1) Training Facilitation & Learner Engagement

• Serve as a  Discovery (Induction) Trainer, delivering the majority of Discovery training sessions with strong learner focus and engagement.
• Own and deliver New Hire Essentials training end-to-end, ensuring a consistent and high-quality onboarding learning experience.
• Facilitate a range of learning sessions using participant-centred approaches to maximise learning transfer and session effectiveness.
• Coordinate participants in a timely manner for each session (invitations, confirmations, attendance readiness), ensuring smooth delivery.
• Review and redesign training presentations to improve clarity, structure, and impact.
• Step in to moderate sessions when required, demonstrating flexibility and commitment to quality delivery.

2) Programme & Event Management

• Take ownership of programme coordination, including trainer liaison, scheduling, calendar management, and participation tracking.
• Support HSBC University, Skill Academies, and additional L&D events, ensuring strong logistics, stakeholder alignment, and delivery against learning objectives.
• Maintain accurate attendance and participation records in GLMS, supporting auditability and reporting requirements.

3) Reporting, Data Management & Insights

• Manage multiple L&D trackers, ensuring data is accurate, complete, and updated within agreed timelines.
• Proactively engage Points-in-Charge (PICs) to stay aligned with the latest reporting requirements, templates, and formats.
• Provide reliable data inputs to support performance reporting, participation insights, and operational decision-making.

4) Content Design & Communications

• Create and design internal communications, ensuring consistent tone, professionalism, and clarity.
• Develop and maintain Masterclass holding decks and other learning collateral to support programme delivery and stakeholder communications.

5) Finance & Vendor Coordination

• Manage L&D finance workflows via Fusion, including vendor follow-ups and monthly accrual processes.
• Collate and track costs by cost centre, ensuring transparency and alignment with provisioning files and budget controls.

Key Skills & Capabilities

• Strong facilitation and classroom/virtual delivery skills; confident engaging diverse audiences.
• Excellent programme coordination and stakeholder management (trainers, participants, PICs, vendors).
• High attention to detail in scheduling, logistics, and data integrity.
• Strong communication and visual presentation skills (deck redesign, internal comms).
• Comfortable working with learning systems and trackers (e.g., GLMS) and finance tools (e.g., Fusion).
• Proactive, adaptable, and able to manage multiple priorities with pace and accountability.