Dancom Group Hiring! Full Time E-Commerce Assistant Manager in Selangor - Ricebowl

For this role, you will support the management and growth of the BRUNO & XGIMI *************, the official store in the marketplace. This role is responsible for overseeing day-to-day eCommerce operation, optimizing performance, coordinating digital campaigns and driving online revenue growth.

Location : Wisma Dancom, Petaling Jaya

What is the role about?

1. eCommerce Operations Management

• Manage daily operations of all ************* websites
• Ensure accuracy of product listings, pricing, and promotions
• Coordinate website updates including banners and landing pages
• Monitor website performance and user experience

2. Sales & Performance Management

• Track KPIs including revenue, conversion rate, and AOV
• Analyze trends and identify growth opportunities
• Support forecasting and campaign planning
• Manage Marketplace Ads performance to ensure ROI and brand awareness are achieved

3. Product & Merchandising

• Manage product catalogues across all brands
• Ensure high-quality product content and visuals
• Optimize product pages for conversion
• Coordinate product launches

4. Campaign Management

• Campaign execution for key festive and sales day
• Align promotions with marketing and CRM activities
• Ensure timely rollout of campaigns

5. Customer Experience

• Monitor and improve customer journey
• Optimize UX/UI and checkout flow

6. Data & Reporting

• Prepare weekly and monthly reports
• Analyze website and sales performance
• Provide actionable insights

7. Stakeholder Management

• Collaborate with marketing, CRM, and supply chain teams
• Manage external agencies and developers
• Ensure timely execution of initiatives

Are you the one?

• Minimum qualification – Bachelor’s degree in Marketing, Business, eCommerce, or related field
• Minimum 3 years of relevant experience in sales and operation managing marketplace and *************
• Experience in web merchandising, analytic, logistics, customer service and ecommerce usability
• Proficient in Shopping cart system (e.g., Magento & Shopify), Microsoft Excel & Power Point
• Ensuring onsite info is accurate and customer’s shopping experience is smooth and pleasant
• Proficient in written and spoken English, an added advantage Mandarin speaker