amber, the exciting new sister brand of Amore Fitness, is an upcoming boutique women’s-only group functional training studio in Singapore. The studio is built around high-quality coaching, strong community, and long-term member development. Join us as we take a step towards a new era of fitness in Singapore.
We are looking for a dynamic Studio Manager to be the driving force behind studio operations, team leadership, sales performance and studio growth. Assist the Branch Manager and manage the day-to-day operations and sales of the outlet.
Key Responsibilities:
- Conduct regular checks on equipment, and coordinate maintenance and repairs promptly.
- Act as the primary POC for coaches call-outs; quickly secure substitute teachers to ensure zeroclass cancellations.
- Maintain high standards of customer service, safety and cleanliness.
- Foster a warm and inclusive atmosphere.
- Handle member feedback, complaints, or account issues.
- Manage the sales funnel by responding to inquiries, conducting studio tours for prospectivemembers, and following up on leads via phone/email.
- Take ownership of monthly sales targets for new memberships, class packs, and retail products.
- Assist in tracking KPIs and preparing weekly sales reports for management.
- Monitor member attendance and implement re-engagement strategies for inactive members tominimize churn.
- Manage and lead a team that includes full-time, part-time and freelance, including staff training,schedule staff roster & conduct weekly staff meeting.
- Lead weekly huddles and performance reviews.
- Ensure team professionalism, punctuality and alignment with brand culture.
- Onboard and train new staff as the studio grows.
Qualifications:
- 2-4 years in team leadership or studio management
- Experience in fitness, hospitality, retails or service-based management preferred
- Experience managing schedules, systems, and customer interactions
- Previous leadership or supervisory experience is a strong advantage
Requirements and Skill Sets:
- Excellent communication and people management skills
- Sales-driven mindset with a focus on relationships and retention
- Customer-focused, calm, and solutions-oriented
- Comfortable using booking systems, CRM tools, and basic reporting
- Strong organisational and time-management skills
- Willingness to work flexible hours
- Passion for health and wellness
What We Offer:
- Competitive salary + benefits package
- Free gym memberships
- Career progression through studio expansions
- Access to professional development, education and certifications
- Opportunity to be part of a studio from its early growth phase
We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.
Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amberfts.sg.
We regret that only shortlisted candidates will be notified.
Pay: $3,600.00 - $5,000.00 per month
Work Location: In person