- Kuala Lumpur Federal Territory Malaysia
Base Camp Digital Hiring! Full Time Process Automation Architect in Federal Territory - Ricebowl
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Job Description
Responsibilities
Process Automation Architect
What's on Offer:
- Industry: Automotive
- Location: Malaysia
- Permanent role
- Competitive Compensation
Job Description:
1. Strategy, Architecture & Governance
- Define, maintain, and govern the Process Automation and Orchestration Architecture, including platform standards, integration patterns, design principles, and lifecycle management.
- Develop and own the Process Automation Strategy and multi-year roadmap, aligned with enterprise digital transformation, cost optimisation, and operational excellence objectives.
- Establish and enforce architecture, design, and development standards for workflows, orchestration, integrations, and reusable components.
- Govern the usage, scalability, security, and performance of workflow platforms, ensuring compliance with enterprise architecture, security, and data standards.
2. Community of Practice & Capability Uplift
- Lead the Process Automation Community of Practice (CoP) across markets and divisions,
driving consistent delivery methodology, knowledge sharing, and reuse of best practices. - Identify and drive capability uplift initiatives across skills, operating model, tooling, and
delivery processes. - Embed value-realisation practices, ensuring automation initiatives deliver measurable
business outcomes (cost reduction, cycle time improvement, risk reduction, experience uplift).
3. Demand Management & Value Realisation
- Partner with business and market/division head offices to identify, assess, prioritise, and
sequence automation use cases. - Ensure strong upfront process analysis, process mapping, and design validation before
automation. - Balance strategic initiatives and tactical delivery, focusing on digitalisation, process
optimisation, standardisation, and cost efficiency. - Track automation benefits, adoption, and outcomes, providing insights and
recommendations for continuous improvement.
- Oversee automation delivery across the lifecycle, ensuring adherence to architecture standards, quality benchmarks, and delivery timelines.
- Manage and coordinate vendor product releases, patches, and upgrades, including impact assessments, risk mitigation, and change communications.
- Act as an escalation point for technical, architectural, and delivery risks related to Process Automation platforms.
- Act as an centralise point for any contract and statement of work governance
5. Technical Leadership & Subject Matter Expertise
- Serve as technical authority and SME for Process Automation platforms, including Kube
Workflow.
- Provide architectural guidance and hands-on support for complex workflows, orchestration
patterns, and integrations. - Ensure automation solutions are scalable, resilient, secure, and aligned with enterprise
systems and data architecture.
6. Business Partnership & Continuous Improvement
- Work closely with business stakeholders to continuously identify opportunities to digitise
and improve existing processes. - Translate business needs into well-defined, sustainable automation solutions.
- Drive a culture of continuous improvement, standardisation, and reuse across automation
initiatives.
Job Requirements:
- Bachelor's degree in Business Administration, Management, Information Systems, or a related discipline.
- 10+ years of experience leading enterprise-scale business process improvement and automation initiatives, with accountability for strategy, architecture, governance, and outcomes across multiple business units or markets.
- Proven ability to translate business strategy into executable process automation roadmaps, delivering sustained operational efficiency, cost optimisation, risk reduction, and experience improvements.
- Demonstrated authority in stakeholder relationship management at senior levels, influencing priorities, resolving competing demands, and ensuring alignment between business objectives and automation investment.
- Strong business acumen, with deep understanding of Opportunity-to-Order (O2O) and Opportunity-to-Cash (O2C) value chains, and the ability to redesign end-to-end processes for scale and standardisation.
- High-level analytical and data-driven decision-making capability, using quantitative and qualitative insights to identify automation opportunities, prioritise demand, and govern benefits realisation.
- Proven leadership in cross-functional and multi-cultural environments, setting direction, establishing common standards, and driving collaboration across markets, functions, and technology domains.
- Operates autonomously with full accountability for outcomes, managing complex, concurrent initiatives and making informed decisions in ambiguous, fast-changing environments.
- Recognised technical authority with enterprise-level experience in workflow and process orchestration platforms; hands-on knowledge of Kube Workflow or equivalent platforms is a strong advantage.
- Experience within the Automotive industry is advantageous, particularly where processes span retail, aftersales, finance, supply chain, and regional operations.
- Background in a Consulting or advisory capacity is preferred, bringing structured problem-solving, executive-level facilitation, and value-led delivery disciplines.
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