GU SHIPPING SDN BHD (1051565-U) Hiring! Full Time Documentation Assistant in Johor - Ricebowl

Job Type: Full-time

Education Level: Diploma/Advanced Diploma (Required)

Work Location: Taman Molek, Johor Bahru

Close Date: 5th July 2026

Availability: Immediate hiring

Key Responsibilities:

1. Shipping Documentation Processing

• Prepare and process shipping documents including Bills of Lading, invoices, shipping instructions, and related paperwork.

2. Accuracy & Compliance

• Verify all shipping documents to ensure compliance with applicable shipping regulations, customs requirements, and company policies.
• Maintain a minimum documentation accuracy rate of 90% or above.
• Identify and correct discrepancies in documentation before submission or release.

3. Record Management

• Maintain proper filing and organized records of all shipping-related documents (physical and digital).
• Ensure documentation is easily retrievable for audit, tracking, and operational purposes.

4. Coordination & Communication

• Liaise with internal departments, customers, carriers, freight forwarders, and other stakeholders to ensure timely and accurate documentation processing.
• Follow up on pending documentation and resolve documentation-related issues promptly.

5. Issue Resolution

• Assist operational teams in investigating and resolving discrepancies or missing information in shipping documents.
• Escalate complex issues to supervisors when necessary.

6. Reporting & Monitoring

• Assist in preparing periodic reports related to documentation accuracy, processing efficiency, and error tracking.
• Support continuous improvement initiatives in documentation workflow and turnaround time.
• Ensure all booking entries and shipping documentation are accurately recorded in the system.

Requirements

• Diploma in Logistics, Maritime Studies, Business Administration, or related field
• Experience in shipping, freight forwarding, or logistics documentation is an advantage
• Familiar with Bills of Lading, Incoterms, and basic shipping procedures
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office and documentation systems

Interested candidates may apply through LinkedIn /Indeed (link):

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