jobs in Logic Planet

全职 Application Tech Support – Software License Management Professional Jobs, salary up to SGD 166,667 in Logic Planet Remote - Ricebowl

Application Tech Support – Software License Management Professional

Logic Planet

SGD58,333 - SGD166,667 每月

全职

Remote

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工作地点

  • Remote Singapore

职位描述

岗位职责

  • Manage and monitor software licenses to ensure compliance with licensing agreements and policies.
  • Handle support tickets and prioritize issue resolution within defined timelines.
  • Conduct root cause analysis for recurring technical and licensing issues.
  • Implement preventive measures and process improvements for support operations.
  • Maintain and update technical documentation for troubleshooting and knowledge sharing.
  • Collaborate with multiple teams and contribute to key operational and technical decisions.
  • Optimize software licensing usage to reduce operational and licensing costs.
  • Support software asset management activities and maintain compliance records.
  • Stay updated with emerging technologies, software licensing models, and industry best practices.
  • Support cloud-based applications and related license management activities. 

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