Manpower Singapore Hiring! Full Time Escalation Manager in - Ricebowl

Owns structured escalation paths and senior engineering representation - reducing management escalations and accelerating meaningful responses for the Customer operational organisation during transformation.

• Run structured escalation paths between Customer operations and the transformation engineering team.
• Provide senior engineering representation in MIM / major incident calls.
• Author post-incident reviews and feed lessons into the Stability programme reporting.
  
  

Saraja Dornala EA License No.: 02C3423 Personnel Registration No.: R1330361

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