HEXTAR LUCKIN Hiring! Full Time ASSISTANT STORE MANAGER in Selangor, Earn up to MYR 3,500 - Ricebowl

Job Summary

The Assistant Store Manager supports the Store Manager in overseeing store performance and acts as the Person-in-Charge (PIC) in their absence. This role ensures the team meets daily operational targets, maintains compliance, and delivers an exceptional customer experience.

Key Responsibilities

• Assist the Store Manager in daily operations, staff supervision, and workflow management.
• Act as the PIC when the Store Manager is not present.Manage stock ordering, replenishment, and supplier coordination.
• Track and monitor the store’s five key performance indicators (KPIs) — including cup productions sales, customer satisfaction, waste control, QA/QC, and compliance.
• Support training, coaching, and performance evaluation for shift supervisors and baristas.
• Uphold Luckin Coffee’s service standards and ensure operational excellence.

Requirements

• Local Malaysian only.
• Minimum 2 years of experience in F&B operations with at least 1 year in a supervisory role.
• Comprehensive understanding of coffee operations and inventory management.
• Strong leadership and communication skills with a focus on people development.
• Analytical ability to monitor and act on performance KPIs.
• Able to work in a fast-paced, dynamic environment.

Pay: RM2,600.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Opportunities for promotion
• Professional development

Application Question(s):

• Which outlet are you applying to?

Work Location: In person