Opella Healthcare Group Hiring! Full Time A2R Global Closing - Reporting Solution Expert in Federal Territory - Ricebowl

• Position: A2R Global Closing & Reporting Solution Expert

• Reporting to: CFFS Global Head of IFM • Finance Operations and A2R

• Location: Kuala Lumpur, Malaysia

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally .

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.

At the core of this mission is our 100+ loved brands , our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.B Corp certified in multiple markets , we are active players in the journey towards healthier people and planet.

Find out more about our mission to bring health in your hands at *************

Main Purpose of the Job

The A2R Global Closing & Reporting Solution Expert is a key role within the Global GBS A2R organisation, combining strong Closing & Reporting process expertise with hands-on knowledge of A2R digital close tools (currently BlackLine , transitioning to HighRadius ).

Reporting to the GPL A2R Reporting Manager , this role ensures the efficient, reliable, and compliant preparation and submission of financial statements and Group/local statutory reporting. The Solution Expert also serves as the Level 2 Subject Matter Expert (SME) for the digital close solution, translating business requirements into robust system configurations while acting as the key interface between Reporting teams, operational A2R teams, Digital/ITS, vendors, and end users.

By driving quality, innovation, and digitalisation across the Closing & Reporting process, the role aims to:

• Ensure accurate and timely close and reporting execution with full Core Model and SOX compliance.

• Provide Level 2 functional and technical support for digital close tools.

• Drive continuous improvement, standardisation, and user adoption through training and enablement.

Key Activities

1. Closing & Reporting Process Execution & Compliance

• Ensure efficient and reliable preparation and submission of financial statements and Group/local mandatory reporting.

• Review and monitor technical process implementation, controls, and compliance across all Closing & Reporting activities.

• Ensure entities are operationally ready at CHLOE Day with a robust close calendar.

• Safeguard compliance with Group/local standards, internal controls, and SOX.

Core Outcome: Accurate, timely, and compliant financial close and reporting.

2. Operational Support & Ticket Management

• Act as Level 2 support for digital close tools via ServiceNow.

• Resolve incidents and change requests while enabling administrators and end users to resolve recurring issues independently.

• Escalate issues to Level 3/ITS with clear documentation where required.

• Monitor ticket trends and proactively identify recurring issues and improvement opportunities.

Core Outcome: Stable operations and responsive user support.

3. System Administration & Maintenance

• Perform system configuration and maintenance, including GL imports, account setup, and master data management.

• Maintain data integrity, monitor system jobs, and ensure operational stability.

• Manage user access, licences, and configurations in line with the Core Model.

Core Outcome: Reliable, well-controlled systems aligned with the Core Model.

4. Process Harmonisation & Continuous Improvement

• Drive standardisation of Closing & Reporting processes and challenge local deviations through strong governance.

• Ensure process documentation (Levels 1–5) remains current and accurate.

• Gather improvement opportunities, assess impacts across process, data, and systems, and support implementation.

• Collaborate with ITS and vendors to enhance digital close solutions, including the BlackLine to HighRadius transition.

Core Outcome: Simplified, harmonised, and continuously improving processes.

5. Training, Enablement & Adoption

• Design and deliver training sessions, demonstrations, and train-the-trainer programmes.

• Develop and maintain user guides and training documentation.

• Support onboarding of new countries and users while building administrator and end-user capability.

Core Outcome: High system adoption and increased user autonomy.

6. Project & Rollout Support

• Serve as the key contact for assigned rollouts and support administrators during implementation.

• Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT).

• Track issues, drive resolutions, and provide post-go-live hypercare support.

Core Outcome: Smooth, standardised system rollouts.

7. Governance, Control & Reporting

• Maintain audit-ready documentation covering access management, system changes, and controls.

• Monitor and report Closing KPIs and system usage.

• Identify risks proactively, enforce controls, and support internal and external audits.

Core Outcome: Audit-ready governance with transparent reporting.

Key Positioning of the Role

The role combines four key responsibilities:

• Reporting Process Expert – Ensures reliable and compliant financial close and reporting.

• Solution Expert (Level 2) – Maintains, supports, and enhances digital close tools.

• Continuous Improvement Driver – Standardises, simplifies, and optimises processes.

• Business Connector – Partners with Reporting teams, ITS, vendors, and end users to deliver effective solutions.

Expected Skills

Experience

• Proven hands-on experience in General Ledger Accounting and/or Closing & Reporting, preferably within an international and multicultural environment. (Essential)

• Experience supporting software implementation projects. (Advantageous)

Education

• Bachelor's degree in Accounting, Finance, or a related discipline, or equivalent professional experience.

• Strong accounting background. (Essential)

Knowledge & Qualifications

Essential

• Experience with digital/eClose solutions (e.g. BlackLine, HighRadius, Cadency).

• Strong knowledge of A2R (Account-to-Report/Record-to-Report) and Closing & Reporting processes.

• Advanced Microsoft Excel and Microsoft Office skills.

• Fluency in English.

Advantageous

• SAP FI/CO end-user experience.

• ServiceNow ticket management experience.

• Knowledge of SAP/BlackLine ITS architecture, job management, and scheduling.

Competencies

Essential

• Strong knowledge of corporate financial reporting and financial consolidation.

• End-to-end understanding of Account-to-Report (A2R), General Ledger Accounting, and Reporting processes.

• Internal controls and SOX compliance knowledge.

• Ability to translate business requirements into system solutions.

• Strong stakeholder management skills and the ability to prioritise multiple activities.

• Excellent analytical, problem-solving, and deductive reasoning skills.

• Effective communicator with a collaborative, end-to-end mindset.

Advantageous

• Detail-oriented, action-oriented, and delivery-focused mindset.

• Project management experience.

• Proven ability to drive change and continuous improvement.

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

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