Goldtech Resources Pte Ltd Hiring! Full Time Deputy Technical Operations Manager in , Earn up to SGD 5,500 - Ricebowl

Key Responsibilities

Technical Operations & Leadership

• Oversee end-to-end technical operations, including infrastructure management, system administration, and managed services.
• Ensure high reliability, availability, and performance of IT systems and services.
• Monitor operational metrics, proactively resolve issues, and drive continuous improvement initiatives.

Team Management

• Lead and mentor a team of technical professionals across system administration, virtualization, storage, backup, and infrastructure.
• Foster a culture of collaboration, accountability, and learning.
• Set team goals, provide regular feedback, and conduct performance reviews.

Strategic Planning & Implementation

• Develop and execute strategies to optimize operations, enhance efficiency, and reduce costs.
• Align technical operations with business goals through collaboration with cross-functional teams.
• Evaluate and adopt emerging technologies to strengthen operational capabilities.

Incident & Change Management

• Oversee incident management to ensure timely resolution and minimal business disruption.
• Coordinate troubleshooting of complex issues with internal teams and vendors.
• Plan and execute system changes while mitigating risks and ensuring smooth deployments.

Disaster Recovery & Compliance

• Implement and regularly test disaster recovery plans to ensure business continuity.
• Ensure compliance with industry standards and regulations through audits and corrective actions.

Documentation & Knowledge Management

• Maintain clear documentation of systems, processes, and procedures.
• Promote knowledge sharing to enhance team efficiency and reduce operational risks.