Kimlan Pacific Hiring! Full Time Commercial Operations Executive in Federal Territory - Ricebowl

Company Description

Kimlan Pacific Sdn. Bhd. is the Southeast Asian subsidiary of Kimlan Foods Co., Ltd., a leading Taiwanese food manufacturer with 90 years of heritage in naturally brewed soy sauce, condiments and food innovation since 1936.

Established to drive Kimlan’s growth across Southeast Asia, Kimlan Pacific focuses on regional business development, market expansion, OEM solutions, private label partnerships and Halal food innovation. We work closely with distributors, retailers, foodservice operators, and industrial customers to deliver quality food solutions tailored to local market needs.

As a growing regional team, we are looking for passionate and capable individuals to join us in shaping the next chapter of Kimlan’s growth across Southeast Asia. Together, we are committed to bringing authentic Taiwanese flavours to consumers while creating innovative products that meet the evolving needs of local markets.

Role Description 

This is a full-time Commercial Operations Executive role based in WP. Kuala Lumpur to support day-to-day commercial activities. This role offers exposure to multiple aspects of the business, including sales administration, order management, import/export coordination, inventory control, customer support and commercial operations.

Key Responsibilities:

* Process customer orders, quotations, purchase orders and sales invoices

* Coordinate import/export documentation, shipping arrangements and customs-related requirements

* Monitor inventory levels and coordinate stock movement with warehouses and logistics partners

* Process online and e-commerce orders where applicable

* Follow up on customer enquiries, order status and delivery schedules

* Maintain accurate sales, customer and inventory records

* Prepare sales, inventory and operational reports

* Liaise with customers, suppliers, warehouses and service providers to ensure smooth daily operations

* Support general commercial and administrative activities as required

This role is ideal for someone who enjoys taking ownership, working independently and being involved in different aspects of a growing FMCG business.

Qualifications

* Strong organizational and administrative skills with the ability to manage multiple tasks and priorities in a fast-paced environment.

* Experience in sales administration, customer service, order processing, logistics coordination or commercial operations.

* Proven ability to follow up on orders, deliveries and outstanding issues to ensure timely execution and completion.

* Strong attention to detail with the ability to maintain accurate documentation, records and reports.

* Good communication and interpersonal skills, with the ability to interact effectively with customers, suppliers and business partners.

* Customer-oriented, proactive and resourceful, with a strong sense of responsibility and ownership.

* Able to work independently with minimal supervision while supporting a growing and dynamic business environment.

* Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint.

* Fluent in Mandarin, English and Bahasa Malaysia (written and spoken).

* Diploma or Bachelor’s Degree in Business Administration, Commerce, Logistics, Supply Chain, International Business or a related field.

* Prior experience in FMCG, food & beverage, import/export, distribution or commercial operations will be an added advantage.