- Remote Singapore
Working Location
Job Description
Responsibilities
• Design, develop, and configure applications using BMC Helix ITSM
• Collaborate with teams to understand IT service management requirements
• Implement and support ITSM workflows and integrations
• Develop automation scripts to improve operational efficiency
• Troubleshoot and resolve application and system issues
• Assist in documentation of technical specifications and user guides
• Participate in testing and enhancement of ITSM applications
• Ensure applications align with business and service delivery needs
• Stay updated with ITSM tools and best practices
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