Handle customer inquiries and attend to walk-in customers Manage daily cash sales and basic accounting records Process and track payment claims Submit invoices via email and maintain proper documentation Communicate with suppliers to request invoices and follow up on orders Inventory & Stock Management: Monitor inventory levels and maintain accurate stock records (e.g., system updates) Perform regular stock take and reconciliation Receive goods from purchasers and update Goods Received Notes (GRN) Verify incoming items (including Shopee orders) for accuracy Manage Shopee orders and ensure timely processing Documentation & Reporting: Prepare invoices (INV), delivery orders (DO), and related documents Issue PR/PO-related documentation (e.g., PRPV if applicable) Maintain packing lists for imported goods (e.g., China shipments) Handle exchange rate calculations (e.g., CNY to MYR) Prepare and submit weekly reports Requirements: Diploma or Degree in Business Administration, Accounting, or related field Minimum 1–2 years of administrative experience (preferred) Proficient in Microsoft Office (Excel, Word, Outlook) Strong organizational and multitasking skills Good communication skills in English and Bahasa Malaysia (Mandarin is an advantage) Experience with inventory systems or e-commerce platforms (e.g., Shopee) is a plus