Job Descriptions
• Responsible for offering a friendly and efficient services to all guests
• Process guests orders to ensure that all items are prepared and served promptly
• Assists in setup and clear down of the front and back of TWG Tea Salon and Boutique operations
• Ensure food safety regulations are followed as according to NEA’s policy
• Promote and sell our range of food and beverage items and products to walk-in customers
• Attending to customers’ needs and enquiries
• Provide guests with gift wrapping service in accordance to TWG Tea Company’s standards
• Receiving and checking the inventory of goods and supplies
• Handling of cash, POS system, and report of take-in-cash when on duty
Welfare & Benefits
13th Month Salary
Meal Allowance
Performance Bonus
Birthday Incentives
Medical Benefits
Staff Discount
Festive Gifting
Requirements
• Minimum 2 to 3 years of experience in F&B / Retail Operations, preferably in luxury goods industry
• Pleasant and well-groomed
• Good communication and interpersonal skills
• Hands-on and customer-focused role, hence we require someone with drive, efficiency and
assertiveness
• High initiative and positive attitude
• 5 days’ work week - 44hours, including weekends/public holidays