Job Summary
We are seeking a motivated Customer Service professional to join our dynamic team. This role offers comprehensive training and flexible working hours to support your career development and work-life balance. You will be the first point of contact for our customers, delivering exceptional service in a multicultural environment.
Job Description
- Handle customer enquiries via phone, email, and face-to-face interactions with professionalism and courtesy.
- Communicating with the workshop team for each job that is required to be carried out.
- Resolve customer concerns efficiently whilst maintaining positive relationships and ensuring satisfaction.
- Maintain accurate records and transactions in our database systems.
- Handling the invoicing and payment process for the customer after the job is completed.
- Preparing quotations for corporate customers.