Report to Head of Operations / Senior Operations Manager. Responsible for the overall management of the Mechanical & Electrical (M&E) operations of One Raffles Place to meet Grade A commercial building standards.
Job Description
- Develop and implement Standard Operating Procedures (SOPs) and departmental Business Continuity Plan (BCP) to improve operational efficiency and productivity.
- Develop plans and manage daily operations for One Raffles Place to ensure excellent standards are achieved and requirements are met according to agreed service levels.
- Engage and align all stakeholders with clear, results-oriented communication.
- Lead and supervise M&E team and Outsourced Service Providers.
- Liaise with government authorities and consultants to ensure full compliance with building and statutory requirements/regulations.
- Implement safety and health measures in strict compliance with the WSH Act and all relevant regulatory requirements.
- Manage capital replacement works, asset enhancement initiatives and maintenance repair/replacement whenever assigned.
- Perform any ad-hoc duties or assignments as assigned by Management.
- Review contracts' specifications to ensure cost effectiveness and competitiveness.
OPEX/CAPEX
- Prepare and conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timelines.
- Prepare approval papers for OPEX/CAPEX requests.
- Prepare budgets for OPEX/CAPEX works and manage the annual maintenance/expenditure within approved budget.
Mechanical & Electrical
Management of Mechanical & Electrical (M&E) and monitoring of outsourced service providers:
- Administer all contractual obligations and timely renewal of maintenance contracts for all M&E-related works.
- Evaluate the work quality of outsourced service providers and ensure that a high standard of maintenance and operational efficiency of the buildings are achieved at the agreed service levels.
- Manage outsourced service providers and monitor processes that support the core business of the organisation.
Preventive maintenance and improvement works:
- Develop and implement M&E emergency plans.
- Develop building rectification & preventive programmes while leading assigned ad-hoc projects.
- Develop, recommend and implement building improvement strategies.
- Identify defects or irregularities and follow up on rectification works thereafter.
- Manage, execute, and oversee all aspects of building inspections.
- Plan and organise preventive maintenance for all M&E-related works.
Tenant Management
- Coordinate effectively and efficiently with other departments and manage repair and maintenance checks/schedules on M&E matters.
- Manage fit-out and reinstatement works to ensure compliance with established guidelines.
- Oversee tenant and public feedback, ensuring prompt resolution of all requests.
Requirements:
- Degree in Engineering, Real Estate, Facilities Management or a related field.
- Minimum 5 years of managerial experience in real estate/property management, with a focus on large commercial/retail buildings.
- Able to read and understand design and/or maintenance of M&E equipment and systems used in commercial buildings.
- Good knowledge in Green Mark criteria and/or WSH-bizSAFE requirements will be an advantage.
- Good knowledge of statutory requirements/codes of practice/regulations on building services, facility operations, maintenance and safety.
- Strong written and verbal communication skills.