EFFICIENT NETWORKS INTERNATIONAL (SINGAPORE) PTE. LTD. Hiring! Full Time Sales Operations Analyst in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl

Job Summary

Drive strategic business development and sales operations by identifying growth opportunities, analyzing sales data, managing CRM systems, and supporting go-to-market strategies to enhance revenue and operational efficiency.

Responsibilities

Strategic Business Development

• Identify and evaluate new business opportunities, markets, and partnerships to drive growth.
• Conduct market research, competitor analysis, and industry benchmarking to inform strategic decisions.
• Support go-to-market strategies and expansion plans by collaborating with cross-functional teams.
• Build and maintain relationships with clients and partners to foster collaboration.
• Track industry trends and recommend actionable growth initiatives.

Sales Operations & Analytics

• Analyze sales performance, pipeline health, and revenue trends to identify improvement areas
• Prepare dashboards, forecasts, and reports for leadership to support data-driven decisions
• Manage and optimize CRM systems (e.g., Salesforce CRM, HubSpot) to enhance sales processes
• Improve sales workflows and operational efficiency through process analysis and redesign
• Support territory planning, quota setting, and incentive programs to align sales goals.
• Ensure data accuracy, consistency, and reporting integrity across sales platforms.
• Utilize BI tools (e.g., Power BI, Tableau) to generate insights and support strategic planning.

Required competencies and certifications

• Bachelor’s degree in Business, Economics, Finance, or related field
• 3–6 years of experience in business development, sales operations, or analytics
• Strong analytical, strategic thinking, and problem-solving skills demonstrated through business case development and sales data analysis
• Advanced Excel skills including dashboards, pivot tables, and forecasting models applied to sales analytics
• Experience with CRM platforms such as Salesforce CRM to manage customer data and sales pipelines
• Strong communication and presentation skills for stakeholder engagement and reporting
• Ability to manage multiple stakeholders and projects effectively