Sleepy Bear Group Hiring! Full Time Front Desk Assistant in Selangor, Earn up to MYR 3,000 - Ricebowl

- Strong communication, organizational, and analytical skills - Courtesy and patience in guest interactions - Strong attention to detail - Ability to work independently and take responsibility for tasks - Timely replies to mobile communications

 Job description

ABOUT US:

Sleepy Bear Group is one of Malaysia’s pioneering and fastest-growing vacation rental management companies. Since 2025, we’ve been helping property investors unlock value through renovation, unit styling, and full short-stay rental management. Our partners include prestige property developers and investors across Malaysia.

With a team of 40 and counting, we’re now entering a new chapter: rebranding, redesigning guest experiences, and elevating the lifestyle rental industry. Check us out at *************

THE PERFECT FIT :
- Assist guests on check-in and check-out
- Assist walk in guest in making bookings
- Answering and responding to guest/tenant enquiries on chat and calls
- Assisting guests and troubleshooting the issues they face during their stay
- Communicating with guests regarding check in, bookings related matter and etc
- Administration
- Rooms audit after housekeeping to ensure all rooms are ready for check-in.
- Ad-hoc tasks assigns by superior.

Advantages:
- Experience in customer service/sales/telemarketing/frontdesk/receptionist
- Multilingual in Eng, Bahasa

Working location & hours:
- Kelana Jaya
- 9 hrs shift with 1 hour break (between 10am-10pm)
- 6 working days
- Expect busiest during weekends and public holidays

Job Types: Full-time, Permanent

Benefits:

• Opportunities for promotion
• Professional development
  
  

Job summaryWorking environment: - Growing team, opportunity for promotion and increment for outstanding member - Fast paced environment