Location : Wyndham Grand i-City
Job Summary
We are looking for a detail-oriented and proactive Sales Coordinator to support our Sales & Marketing team in managing daily sales operations, client coordination, and administrative tasks. The ideal candidate will ensure smooth handling of group bookings, events, and corporate accounts in line with hotel standards.
Key Responsibilities
- Assist Sales Managers in daily sales operations and administrative support.
- Prepare quotations, proposals, contracts, and sales-related documents.
- Coordinate corporate, MICE, and group room bookings.
- Communicate with clients regarding enquiries, booking details, and follow-ups.
- Liaise with internal departments (Front Office, Reservations, Banquet, Kitchen, Housekeeping, Finance) to ensure smooth execution of bookings and events.
- Prepare Banquet Event Orders (BEO), function sheets, and rooming lists.
- Monitor booking status and maintain accurate sales records.
- Maintain and update customer database and filing systems.
- Prepare weekly and monthly sales reports.
- Arrange site inspections and client meetings.
- Handle incoming enquiries via phone and email professionally.
- Support the Sales team in achieving departmental targets.
Requirements
- Diploma or Degree in Hospitality Management, Business Administration, or related field.
- Minimum 1–2 years of experience in hotel sales, front office, or administrative role preferred.
- Strong communication and interpersonal skills.
- Good organisational and multitasking abilities.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Knowledge of hotel systems (PMS/Opera) is an advantage.
- Able to work in a fast-paced hospitality environment.
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Free parking
- Meal provided
Work Location: In person