Maybank Hiring! Full Time Senior Trainer in - Ricebowl

Contract

Senior Executive

Degree

Business Studies/Administration

Training & Development

Group Community Financial Services

5 - 8 years

Undisclosed

•Develop training materials, e-learnings and enhance the skills set and product knowledge for new and existing frontliners. This includes collaborating with the line supervisors and business segments in the identification of service training needs through gap analysis. •Provide training to the frontliners and business segments as well as training support to the branches through branch visits. • Conduct product knowledge refresher via regular quizzes. •Ensure work is in compliance with regulatory and internal policies and processes. Collaborate with stakeholders of respective business units and Quality Assurance team to ensure that training material/programmes are in compliance with regulatory and internal policies/processes. •Provide support of initiatives and programmes for internal and external clients through hosting and conducting financial literacy for local communities. •Provide support to business units in digital trainings (e.g. development of e-learnings.) •Improve processes through the development of digital tools.

•A recognized bachelor's degree in business, banking and finance and related fields. •At least 5 years of relevant banking and investment experience. •Excellent written and spoken communication skills; an ability to communicate with impact and effectiveness. •Ability to work in a collaborative and multi-disciplinary framework. •Great training aptitude and teaching capabilities. •Good powerpoint and time management skills. Only shortlisted candidates will be identified. Role is only for a short-term till Q*************, Maybanker would have to transfer to another department thereafter.