Exyte Hiring! Full Time Human Resources Project Manager in Federal Territory - Ricebowl

Role Purpose

The Project Manager (HR) plays a critical role in driving end-to-end delivery of HR-focused initiatives within a GBS environment, with a strong emphasis on transformation, transition, and continuous improvement. The role is responsible for managing the full lifecycle of HR projects—such as HRIS implementation, process standardization, and talent initiatives—while ensuring smooth service transitions including knowledge transfer, migration, and stabilization with minimal business disruption. Acting as a key bridge between HR, business stakeholders, and delivery teams, the Project Manager ensures alignment, proactive risk management, and structured governance. Beyond execution, the role is expected to identify and implement scalable process improvements, embedding best practices and automation to enhance efficiency, service quality, and overall employee experience across the organization.

Overall Job Objective

sDelivers transformation, not just project

sBuilds standardized, scalable HR operations across GB

SDrives measurable business impact (cost, quality, experience

)Establishes GBS as a strategic HR partner, not just service provide

r
Role and Responsibiliti

es
Manage end-to-end HR projects (HR transformation, HRIS, Payroll and HR Operation process optimizati

• on)Own full project lifecycle from initiation to post-implementation stabilizat
• ionEnsure integration across HR domains (e.g., payroll, employee lifecycle, syste
• ms)Success looks li
• ke:Seamless delivery with no business disrupt
• ionTangible outcomes (efficiency gains, improved employee experience, reduced manual wo
• rk)Strong adoption of new HR processes and syst

ems
Define project scope, timelines, milestones, and delivera

• blesTranslate strategic objectives into clear, structured project p
• lansEstablish realistic timelines with well-defined milestones and dependen
• ciesSuccess looks l

ike:No ambiguity in scope or delivera

blesHigh predictability in delivery (minimal delays or scope cr

eep)Stakeholders aligned upfront on expectat

ions
Partner with HR leaders, business stakeholders, and external ve

• ndorsAct as the bridge between HR, business, and technology
• teamsManage vendor delivery and ensure accountab
• ilitySuccess looks

like:Strong trust and credibility with HR and business le

adersVendors delivering to expectations without constant escal

ationAlignment between business needs and HR solu

tions
Track and report project progress, KPIs, and outcomes to lead

• ershipEstablish clear KPIs (e.g., timelines, cost, quality, adoption, benefits realiz
• ation)Provide concise, insight-driven updates to senior stakeh
• oldersSuccess looks

like:Clear visibility on status at all

timesData-driven decision-

makingRealization of committed business benefits (not just activity compl

etion)
Support change management, communication, and adoption

• effortsPartner with HR and communications teams to drive behavioural
• changeEnsure readiness across impacted teams before
• go-liveSuccess look

s like:High adoption rates of new processe

s/toolsEmployees understand and accept

changesNo productivity dip due to poor transition h

andling
Identify and implement process improvements and best p

• racticesContinuously assess opportunities for simplification, standardization, and au
• tomationEmbed scalable and repeatable solutions across
• regionsSuccess loo

ks like:Reduction in process variation across c

ountriesSustainable efficiency improvements (not one-of

f fixes)Strong foundation for future HR transformation ini

tiatives
Professional Experience &

• EducationBachelor’s degree in Human Resources or a rela
• ted field10+ years of project management experience, preferably in GBS/Shared Services or c
• onsultingProven experience in large-scale transformation, migration, or process improvement
• programsStrong understanding of shared services operating model and global delivery f
• rameworksExperience with automation/digital tools (RPA, ERP, HRIS, or workflow platforms) is an
• advantageProject management certification (PMP, Prince2, Agile)

preferred
Specific Skills and

• KnowledgeStrong stakeholder management across global and senior leaders
• hip levelsAbility to operate in a complex, matrix, and multi-country e
• nvironmentTransformation mindset with focus on standardization and
• efficiencyStrong problem-solving and decision-mak
• ing skillsExcellent communication and influencing
• capabilityResilience and adaptability in fast-paced, evolving en