ASDEH Group Hiring! Full Time General Manager in Federal Territory - Ricebowl

Company Description ASDEH Group is Malaysia’s leading short-term rental management company, overseeing more than 1,000 units with a strong track record of achieving 91% occupancy. The group focuses on professionalizing the short-stay industry through structured processes, consistent service quality, and data-driven decision-making. Operating in a fast-paced hospitality and property management environment, ASDEH Group offers opportunities to work with diverse partners and guests. Team members are encouraged to contribute to innovation, operational excellence, and sustainable growth across the portfolio.

Role Description This is a full-time, on-site General Manager role based in Cheras. The General Manager will oversee daily operations across the short-term rental portfolio, ensuring high occupancy, guest satisfaction, and consistent service standards. Responsibilities include managing and mentoring on-site and office teams, optimizing pricing and inventory, and enforcing operational procedures. The role involves close coordination with property owners, vendors, and internal departments, as well as monitoring financial performance, budgets, and KPIs. The General Manager will also lead initiatives to improve processes, implement best practices, and support the company’s strategic growth in the short-stay market.

Qualifications

• Demonstrated experience in hospitality, property management, or related service industries, ideally in a leadership or operations management role.
• Strong people management skills, including team leadership, performance management, coaching, and cross-functional collaboration.
• Solid business and financial acumen, including budgeting, forecasting, KPI tracking, and data-driven decision-making.
• Excellent communication and interpersonal skills for engaging with property owners, guests, vendors, and internal stakeholders.
• Proven ability to plan, organize, and prioritize in a high-volume, fast-paced environment while maintaining attention to detail.
• Comfort with technology and digital tools used for property management, reservations, reporting, and internal communication.
• Bachelor’s degree in Business, Hospitality Management, or a related field is preferred; equivalent experience will be considered.
• Willingness to work on-site in Cheras and adapt to the operational needs of a short-term rental business, including occasional extended hours or weekend coverage.