Nicoll Curtin Hiring! Full Time Technical Help Desk Specialist in - Ricebowl

We're looking for a Technical Help Desk Specialist to provide day-to-day technical support and help keep users productive by resolving hardware and software issues.

What you'll do:

• Provide technical support for hardware and software issues via phone, remote, or in person
• Troubleshoot and resolve system and user-related problems
• Run diagnostics and verify system performance
• Document support requests, resolutions, and installation activities
• Work with users to identify issues and provide effective solutions

What we're looking for:

• Experience in technical support or IT help desk
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills
• Ability to work independently and manage priorities
• Knowledge of computer hardware, operating systems, networking, and common desktop software
• Associate's degree in a computer-related field or equivalent training

Initial 12-month contract, with the possibility of extension based on business needs and performance.