JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Overall RoleTo achieve excellence in Data Center management programs incorporating industry best practice, innovative techniques and statutory and contractual compliance. Reports to the Service Delivery Manager.
Major ResponsibilitiesReview Pipeline entry requests to ascertain on how these boxes can be provisioned in the DC with recommendation from the DC Service Delivery / Change / Facility managers & client as required
Implementing the changes (involves hardware upgrades, new hardware installations, server relocations, decommissions, configuration for accessibility, patching and laying cables from installed device to assigned switch ports).
Stock supply of cabling and patch cords as required
Installation of structured cabling solutions as per onsite solutions
Support of the warrantee for cabling solutions, working with manufacture to ensure the solutions meet the required standards
Removal of unused structured cabling as required
Unique labelling of patch cables
Details of the implementation (Patching details and cabinet location detail) for their records which are mostly comprised in Detail Design Form (DDF / DLD etc, ) or equivalent and raise relevant changes for physical implementation
Handle Incident tickets according to client company guideline
Timely and Professionally reply to management and clients
Work included as mentioned but not limited to the above
Overnight shifts / shift rotation / site rotation are expected
Ideal Experience3-5 years Data Center Operational experience.
Extensive knowledge of ServiceNOW.
Extensive knowledge of Server Hardware as well as Networking Hardware.
Extensive knowledge of Data Center Power schemes.
Extensive knowledge of Microsoft Office applications / Mobile applications
Extensive verbal English / Cantonese and written communication skills.
Mandarin communication skill is preferred
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.