Arrow Electronics Hiring! Full Time Assistant Manager, Engineering Operation in Pulau Pinang - Ricebowl

Position

Assistant Manager, Engineering Operation

Job Description

Principal Accountabilities

• Organises team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs.
• Implements service and team strategy plans and goals in collaboration with other teams/customers.
• Coaching & training of team
• Review business performance metrics, provides governance and resolution support
• Implement and drive documentation and reporting of key metrics and results
  
  

Job Complexity

• Coordinates and supervises the daily activities of business or technical support or production team
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
• Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
• Typically does not spend more than 20% of time performing the work supervised
• Accountable for the results of medium-sized routine support or production operations teams
• Solves problems based on practice and precedent
• Trains team members and provides input to employee performance evaluations
  
  

Experience / Education

Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.

Location:

CN-Shenzhen, China (Upper Hills, Huang Gang Rd)

Time Type

Full time

Job Category

Business Support