Data Centre Engineer / Technicians / Operations Coordinator
Location: Johor Bahru, Malaysia
Salary: Up to RM8,000 per month, 5 days work week.
Employment Type: Full-Time
We are looking for a Data Centre Engineer / Technicians / Operations Coordinator to support the day-to-day management of an operational data centre environment.
Responsibilities
- Coordinate daily data centre operations to ensure smooth site activities and service continuity.
- Monitor incidents, service requests, maintenance activities, and operational tasks.
- Liaise with internal teams, vendors, contractors, and customers for operational support and issue resolution.
- Coordinate access requests, work permits, maintenance windows, and vendor attendance.
- Track operational tickets, action items, risks, and follow-ups.
- Support rack & stack, cabling, equipment movement, asset tracking, and inventory updates.
- Prepare operational reports, meeting minutes, checklists, and documentation.
- Ensure activities comply with data centre SOPs, safety, security, and escalation procedures.
- Support incident escalation, RCA documentation, and continuous improvement activities.
Requirements
- Diploma/Degree in IT, Engineering, Telecommunications, Electrical, Mechanical, or related field.
- 2–5 years of experience in data centre operations, infrastructure support, facilities operations, NOC, smart hands, or technical coordination.
- Experience coordinating vendors, contractors, internal teams, or customers.
- Good understanding of operational DC environment, including tickets, access control, maintenance activities, rack/cabling, or infrastructure support.
- Strong Excel, documentation, communication, and follow-up skills.
- Able to work in a fast-paced, mission-critical environment.
Preferred
Experience in hyperscale, colocation, banking DC, telecom, critical facilities, or enterprise infrastructure environments will be an advantage.