RESPONSIBILITIES & TASKS:
1.Billing
- Ensure accurate and timely issuance of customer invoices and credit notes.
- Collect and upload all EP-BB and manual meter readings into system within the required timeline.
- Identify and resolve any billing issue, deviations, or errors promptly and proactively.
- Respond to billing-related inquiries and disputes, providing clear and timely resolutions.
- Support the integrity of billing data to ensure compliance with audit and reporting requirements.
2.Order Processing
- Validate sales simulation, sales orders, contracts, and related documentation (e.g., quotations, approvals) to ensure completeness, accuracy and compliance with company policies and procedure.
- Monitor and manage full lifecycle of sales orders, from order receipt to closure in the system.
- Verify the physical/softcopy documents such as contract, delivery orders (DO), Return Material Authorization (RMA) and others related documentation are completed and properly signed and stamped by customer.
- Monitor and update system statuses for sales orders, coordinating with internal stakeholders (e.g., Sales, Logistics, Finance) to ensure seamless execution.
- Track and follow up on outstanding order documentation or issues to ensure timely closure.
3.Contract Setup and Maintenance
- Review and validate the customer contract terms against the approved commercial offers and supporting documents.
- Enter contract details into system based on approved sales order and signed contract.
- Maintain and update contract amendments, extension, cancellations, or terminations in a timely manner.
- Raise invoice request and/or credit note requests in accordance with contract changes.
- Preparation termination letter upon request.
- Create and manage project codes in system.
- Monitor auto-invoicing tasks and ensure sub-system generated invoices are interfaced into Account Receivable system.
4.Others
- Collaborate closely with cross-functional teams to clarify requirements, and resolve discrepancies.
- Monitor and resolve outstanding items reflected in balance sheet reconciliations.
- Generate and prepare timely operational reports.
- Support month-end closing.
- Identify process efficiencies and participate in continuous improvement initiatives to streamline workflows and improve accuracy and turnaround time.
- Support internal and external audits by preparing and providing required documentations.
QUALIFICATIONS & REQUIREMENTS:
- Diploma or Bachelor’s Degree in Accounting, Finance, Supply chain, or equivalent.
- Minimum one (1) to two (2) years of relevant working experience in order management, contract administration, account receivables, finance, credit collections or billing.
- Exposure to a shared services experience or multinational environments is an advantage.
- Fresh graduates are also encouraged to apply.
- Understanding of the AR process and basic financial/accounting principles.
- Proficient in Excel and ERP systems (e.g., Oracle)
Pay: RM2,800.00 - RM4,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
Application Question(s):
- Please share your notice period. Eg: Immediate/1 month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Billing Executive: 1 year (Preferred)
Work Location: In person