AGX LOGISTICS (M) SDN BHD Hiring! Full Time FORWARDING EXECUTIVE (LOGISTICS) in Johor - Ricebowl

Job Summary:

To handle customer service functions and customs declaration activities efficiently, ensuring accurate documentation, timely submission to Customs (Kastam) and smooth coordination with internal teams and external parties to support end-to-end logistics operations.

Responsibilities:

• Open job file (CROSS BORDER TRUCKING – Import/Export).
• Cross Border Trucking: Handle booking communication between customer and trucker, prepare customs paper submission and follow up with customer directly on Duty confirmation and payment.
• Monitor trucking arrangement for both Export/Import between trucker and customer, prepare Pick Up Instruction and Proof of Delivery, prepare billing to customer & Close Job Files.
• Customs Documentation: Prepare, verify, and process customs forms, specifically K1, K2, K3, K4, K8, K9, ZB1, and ZB2.
• EDI Submission: Submit declarations via the Electronic Data Interchange (EDI) system (e.g., ALDEC, SEALNET or SMK - my-CIEDS systems).
• Tariff Code Identification: Identify and apply the correct Customs Tariff Code (HS Code) for imported/exported items and manage cheque payment records.
• Compliance & Licensing: Ensure all declarations comply with local customs laws, MIDA, and MITI regulations and safe-keeping all exemption cargo records.
• Liaison: Coordinate with Royal Malaysian Customs Department, port authorities, and logistics partners to resolve clearance issues.
• Monitor and follow up on documents based on INCOTERM/Customs Procedure.
• Prepare shipment/delivery documentation thru SYSFreight system.
• Check the Port’s system to validate the Port opening and closing time.
• Coordinate with vendor/agent for timely collect/delivery arrangement from/to customer.
• Follow up with Customer/Carrier/Co-loader/agent if Cargo damaged upon shipment/delivery.
• Prepare customs form (Aldec) & ZB declaration (PCOP/FZIPS).
• Participate in Month End Closing Report and strictly ensure job files are closed in proper and timely manner.
• Other duties as assigned by immediate superior.Job Requirements.

Requirements:

Education

• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.

Experience

• Minimum 3–5 years of working experience in logistics, freight forwarding, customer service, or customs declaration.
• Experience handling customs declaration for JB port / airport is an added advantage.

Skills & Competencies

• High knowledge of customs procedures, HS codes, and declaration systems.
• Good communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Office (Word, Excel, Outlook).
• Team player with a responsible and proactive attitude.

Language

• Proficient in English and Bahasa Malaysia (Mandarin is an added advantage).

Working Conditions

• Office-based with occasional coordination at port, airport, or customs office if required.
• Normal office hours; flexibility required during peak operations.

Benefits:

• Cell phone reimbursement
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• How long your notice period?
• What is your expected salary?

Experience:

• Forwarding Executive: 1 year (Preferred)
• Export / Import: 1 year (Preferred)

Work Location: In person