Mr. Absorber Alam Damai (Cheras) Hiring! Full Time Customer Service in Federal Territory, Earn up to MYR 2,300 - Ricebowl

Join Our Growing Automotive Team!

Are you passionate about helping customers and providing excellent service? We are looking for a dedicated and customer-focused Customer Service Executive to join our team.

This role is ideal for individuals who enjoy communicating with customers, solving problems, and delivering a positive customer experience in a fast-paced automotive environment.

Key Responsibilities

• Handle inbound and outbound customer enquiries via phone calls, WhatsApp and walk in customers.
• Respond to customer concerns professionally and provide timely solutions.
• Follow up on customer cases to ensure satisfactory resolution.
• Maintain accurate records of customer interactions and service requests.
• Process customer information and related documentation efficiently.
• Ensure compliance with company policies, procedures, and service standards.
• Coordinate with internal departments to resolve customer issues effectively.
• Deliver excellent customer service and maintain high customer satisfaction levels.

Requirements

• SPM, Diploma, or equivalent qualification.
• Experience in Customer Service, Telemarketing, Customer Support, Call Centre, or related fields is an advantage.
• Experience in the automotive industry will be an added advantage.
• Good communication and interpersonal skills.
• Comfortable handling high volumes of calls and WhatsApp enquiries.
• Computer literate (Microsoft Office, Excel, Word, etc.).
• Able to multitask, prioritize tasks, and work independently.
• Positive attitude with a customer-oriented mindset.

Why Join Us?

Attractive Salary Package

Career Growth & Development Opportunities

Supportive and Friendly Working Environment

Exposure to Malaysia's Automotive Industry

Medical & Staff Benefits

If you enjoy interacting with people and delivering excellent customer experiences, we would love to hear from you. Apply now and be part of our growing team.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

• Parental leave

Education:

• STM/STPM (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person