Project Coordinator – Creator & Campaign Support [1 Year Contract, Up to RM2,000]
About the Rol
e
HEPMIL Malaysia is looking for a Remote Project Coordinator to join our growing team! This is a 1-year contract role, with the possibility of renewa
l.Reporting to the Head of Operations, this role supports the Business Development & Success team in the execution and delivery of influencer/creator campaigns by focusing on creator discovery, campaign coordination, and operational support across multiple campaign
s.If you’re someone who is highly organised, social media savvy, has a strong understanding of creator trends and communities across various platforms, and enjoy working behind the scenes – this role is for yo
u!
Key Responsibilit
ies1. Creator Discovery, Sourcing & Pipeline Manageme
- nt Identify, research, and source suitable creators/influencers of different tiers (macro, mid, micro, nano) for brand campaigns across platforms such as TikTok and Instagr
- am.Build and maintain a strong creator pipeline/database across different creator verticals and categories such as Beauty, Tech, Lifestyle, Gaming, Parenting, Food & Beverage, and others as need
- ed.Conduct creator profile screening and relevance checks based on campaign objectives, target audience profiles, brand fit, and content sty
- le.Stay updated on social media trends, emerging creators, creator communities, and platform culture to proactively support campaign nee
- ds.Support internal teams with creator recommendations and sourcing insights based on campaign/category requiremen
ts.
2. Campaign Coordination & Operat
- ionsMaintain and update campaign trackers, timelines, creator databases, and internal documentation accurately and promp
- tly.Support operational coordination across campaigns to ensure smooth execution and timely completion of deliverab
- les.Monitor creator content publishing and flag delays, discrepancies, risks, or campaign issues proactively to relevant internal te
- ams.Assist in compiling creator information and campaign data for internal and client-facing
- use.Work closely with Business Development & Success, Creator Partnership, and other teams to support smooth campaign execut
- ion.Use internal tools and systems (i.e. *************) to manage creator sourcing and campaign coordination workfl
ows.
3. Database Management & Repor
- ting Ensure creator profiles, campaign history, rates, and relevant campaign information are accurately maintained within internal systems and trac
- kers.Support ongoing database hygiene, structured documentation, and consolidation of creator information across platforms/t
- ools.Support post-campaign reporting by gathering creator and campaign performance data and assisting in report prepara
- tion.Ensure accuracy and timeliness of assigned operational and reporting t
asks.
4. Administrative & Coordination S
- upportSupport creator administrative processes including agreement tracking, data entry, and payment coordin
- ation.Liaise with creators to collect required campaign information, deliverables, and document
- ation.Coordinate with the Finance team to ensure timely and accurate creator pay
- ments.Provide day-to-day operational and administrative support to ensure smooth workflow execution across Business
- teams.Provide ad-hoc support for internal or client-facing projects when req
uired.
Requi
- rementsMinimum 1 year of experience in influencer marketing, creator operations, campaign / project coordination, talent management, social media, or related
- roles.Familiarity with sourcing or identifying creators/influencers for campaigns is a strong adv
- antage.Passionate about social media platforms, internet culture, creator trends, and emerging digital communities especially on TikTok and Ins
- tagram.Proficient in Bahasa Malaysia and English (spoken and wr
- itten).Able to work independently in a remote or hybrid setup with a strong sense of accounta
- bility.Highly organised with strong attention to detail and ability to manage multiple tasks and timelines simultan
- eously.Able to manage multiple tasks and timelines in a fast-paced envir
- onment.Familiar with Google Workspace. Experience with ************* or Salesforce is
- a plus.Positive, proactive, and collaborative team player with good communication
skills.
Success Measurement in t
- his RoleCreator sourcing completed efficiently with strong relevance to campaign and brand requ
- irementsFaster turnaround times for creator discovery and campaign support across Busine
- ss teamsHigh operational accuracy with minimal revisions or missed inf
- ormationAbility to support multiple creator verticals/categories based on campai
- gn needsCampaign coordination and operational tasks delivered on time with minimal delays or esc
- alationsAccurate and well-maintained campaign trackers, creator databases, and internal docum
- entationProactive problem-solving, accountability, and visibility across campaign w
- orkflowsPositive contribution to scaling creator sourcing capabilities and operational efficiency across the orga
nisation