Full Time Executive Order Management Jobs, salary up to MYR 3,300 in SB Machines Sdn Bhd Petaling Jaya - Ricebowl

Purpose of the role:

An Executive of Order Management oversees the end-to-end order fulfillment process. To drive the "order-to-cash" cycle by managing order processing, coordinating with our clients and serving as the primary bridge between customers and the supply chain to ensure on-time delivery and high satisfaction.

Working Relationships:

Internal: SBM Technical Support , SBM Repair Centre, SBM Spare-part Store, and Field Operations

External: Clients (Retailers and Bankers), and vendors

Key Accountabilities:

• Review daily FLM Reports in Skywalker specifically for chargeable activities (part replacements).
• Email quotes to customers for approval and manage queries.
• Coordinate engineers to proceed once parts / labour are approved.
• Monitor App Sheet and emails under the repair center "Assessment" category.
• Maintain the Quotation Tracker constantly from the exact beginning to the absolute end of every job.
• Prepare and submit strict monthly reports for UOB & Hong Leong based on Quotation Tracker data (due on 4th of every month).
• Track and report specifically on Ink-Staining battery replacement jobs.
• Prepare daily, weekly and monthly report for Manager & HOD review the statistic and performance data.
• Communicate with Banks, Customer or Internal division for follow and update on status of the quotation or action.
• Other matters related to SBM information (when required).

Formal Education:

• Bachelor’s Degree in Business Administration, Supply Chain, Finance, or related field.

Experience:

• Fresh graduates are encouraged to apply.
• Basic understanding of procurement or purchasing processes is an advantage.
• Proficient in Microsoft Office (especially Excel and Word).
• Good communication and interpersonal skills.
• Willing to learn, proactive, and able to work in a team.

Personal Qualities:

• Pleasant personality, proactive, good stress tolerance and ability to multitask.
• Possess an excellent spoken and written English with high initiatives and positive attitude.
• Pleasant attitude and personality and able to work independently with minimum supervision.

Job Types: Permanent, Fresh graduate

Pay: RM2,800.00 - RM3,300.00 per month

Benefits:

• Professional development

Education:

• Bachelor's (Preferred)

Experience:

• Order management system: 1 year (Preferred)

Work Location: In person