Job Summary
We are seeking a friendly, professional, and customer-focused Waiter/Waitress to join our team. The successful candidate will greet guests, take food and beverage orders, serve meals, and ensure customer satisfaction throughout the dining experience.
Key Responsibilities
- Welcome and seat customers in a courteous manner.
- Present menus and explain menu items, specials, and promotions.
- Take accurate food and beverage orders.
- Enter orders into the point-of-sale (POS) system.
- Serve food and drinks promptly and professionally.
- Check on customers to ensure satisfaction and address any concerns.
- Process bills and handle payments accurately.
- Clear and reset tables for the next guests.
- Maintain cleanliness and organization of dining areas.
- Follow food safety, hygiene, and health regulations.
- Work closely with kitchen and bar staff to ensure efficient service.
Requirements
- High school SPM or equivalent preferred.
- Previous experience in food service or hospitality is an advantage.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work in a fast-paced environment.
- Good teamwork and multitasking abilities.
- Basic math skills for handling payments.
- Flexibility to work weekends and public holidays.
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
Work Location: In person