Abhidi Solution SDN BHD Hiring! Full Time Customer Support Officer in , Earn up to SGD 3,800 - Ricebowl

·        To assist the candidate with all aspects of the testing process from registration to test delivery.

·        To interface between candidates, clients and test sites in a professional and efficient manner.

·        Achieve and maintain all key quality and productivity metrics.

·        Escalate unresolved candidate grievances to designated departments for further investigation.

·        To respond to incoming chats/emails/calls within a specified timeframe according to company guidelines.

·        To ensure excellent reliability with minimal unplanned absences as per company guidelines.

·        To attend required training to continually learn knowledge of practices, procedures, policies and clients.