- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
STRIP – Singapore’s first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.
Team Benefits
Job Description:
- Supervise the daily activities of the branch to ensure that customer satisfaction and budget objectives are met.
- Understands and leads all branch functions; allocates resources appropriately to meet functional and branch goals.
- Supervises the day-to-day activities of the branch to ensure optimal efficiency operations of the branch.
- Manage a team of therapist by providing guidance in achieving target.
- Works closely with management to optimize all aspects of staff performance and development.
- Follows operating policies/procedures and ensures employee compliance.
- Responsible for achieving branch sales target.
- Respond to complaints promptly - taking appropriate courses of action to turn unhappy patrons into return guests.
- Any other duties as assigned by the Management.
Requirements:
- At least 3 to 5 years of relevant working experience.
- Strong communication skills and love delivering exceptional customer service.
- Results-oriented, focused on customers, and passionate about continuous improvement.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.