- 50 RAFFLES PLACE Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Infrastructure Backup and Recovery Management
Demonstrate expert-level product knowledge for IBM Storage Protect (known as TSM) and competitive solutions.
Perform billable services engagements, including installation/implementation of IBM Storage Protect.
Support 24/7 shift operations independently.
To Execute SOP for BAU Tasks (Skill Requirements with 2–4 Years of Experience)
In-depth knowledge of:
IBM Storage Protect Server on Windows & UNIX
IBM Spectrum Protect Server and Client operations
IBM Storage Protect for Databases (Oracle, DB2, SQL, etc.)
IBM Storage Protect for Mail (Domino and Exchange)
IBM Storage Protect for VMware
DRM implementation and management using IBM Storage Protect
Knowledge of Tape Libraries and LTO Tape Drives.
Audit application backup policies and environments.
Should have desired Operating System skills.
Responsibilities include providing remote and onsite support.
Analyze and resolve escalated problems within target timelines.
Problem determination and analysis skills.
IBM Storage Protect product skills on:
Windows
AIX
Linux (basic UNIX)
DB2
Networking
Cohesity, NetBackup, and Vinchin backup software support for virtual infrastructure backup and recovery.
Troubleshoot VM backup failures using both NetBackup and Vinchin backup software.
Other Skills
Good communication (oral & written) skills are essential.
Ability to quickly analyze and diagnose problems.
Hardworking and ready to learn.
Ability to participate and work with local and global teams.
Ready to take on additional challenges.
Ability to acquire new skills and keep them updated.
Ability to articulate and compare alternative approaches.
Creativity and judgment applied to professional, technical, or operational problems.
Independently generates solutions based on analytical, technical skills, and business knowledge.
Willing to work standby hours (public holidays/weekends) if required.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
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