HCLTech Hiring! Full Time UC Program Engineer in WP Kuala Lumpur - Ricebowl

Job Description:

UC Program Engineer

Essential job functions:

• Manage end‑to‑end UC scope for global real estate projects, implementation coordination, reviewing room layouts and architectural drawings to determine UC technology deployment in Lam offices.
• Prepare BOM (Bill of Material) and ensure equipment design follows global standards including Teams Phones, MTR (Teams Rooms) systems, Digital Signage, and Voice (SBC/Analog Gateways).
• Liaise, coordinate and follow up with vendors on UC technology purchases and installations

Qualification and Experience

• Bachelor’s degree in Information Technology or related field
• Minimum 3 years working experience in IT related field
• Demonstrate fluency in English, both written and spoken

Skills

• Have strong technical and administrative knowledge in IP phones and audio‑video conferencing solutions using any of the following platforms: Microsoft Teams & Teams Rooms (preferred), Zoom, or Cisco Webex.
• Have experience in supporting meeting rooms with complex audio-visual systems
• Possessed strong self-initiative, resourceful and ability to deliver with minimum supervision
• Sound computer skills and familiar with IT components, network, email, Windows Operating Systems and Microsoft Office applications (Word, Excel, PowerPoint)
• Strong problem-solving abilities and excellent communication, customer handling and interpersonal skills
• Have experience working with teams across multiple time-zones and regions
• Ability to successfully manage multiple and competing priorities
• Experience in Project Management will be an added advantage