JOB SUMMARY
Leads the implementation of HR policies and day-to-day HR operations, including compensation and benefits administration, recruitment coordination, payroll processing, learning and development, and employee relations. Ensures accuracy, compliance, and timely delivery of HR services.
Provides day-to-day HR Business Partner support to assigned teams by handling employee queries, supporting line managers on basic HR matters, and assisting in the execution of HR initiatives. Helps monitor employee trends, supports engagement activities, and ensures consistent application of HR policies and practices.
KEY ACCOUNTABILITIES
HR Operations & Employee Relations
- Create, update and maintain the HRIS system - Workday, records and reports with accurate employee data & leave administration as a Subject Matter Expert (SME)
- Aid or provide support on any HR administrative matters (employment related certifications, employment pass applications, etc)
- Work with relevant external partners and vendors to manage international assignee requirements including relocation, housing, visa, etc
- Provide constructive advisory to line managers or employees (permanent / contractors) on issues relating to employment, disciplinary actions, and employee relations/grievance
- Implement and maintain all HR policies and programs that align with internal control guidelines and ensure compliance with local labour laws & statutory requirements
- Prepare and ensure timely submission of regular government surveys
- Liaise with relevant government bodies and tax consultants for employment related obligations
- Support the administration of employee engagement pulse surveys; perform post‐survey analysis and workshops to establish relevant action plans
Compensation & Benefits and Payroll
- Manage end‐to end payroll and tax administration process for all staff (FTE & FTC), including government claims and grants through 3rd party outsourced payroll vendor
- Manage renewal of employee benefit insurances and administration of medical benefits with broker and third‐party providers
- Support in annual merit & bonus review process and recommendation, in alignment with the APAC Centre of Excellence (COE) Compensation & Benefits team
- Lead the annual benefits renewal process in consultation with the COE C&B team
- Participate in budgeting exercise on analysis of complex data and provide insightful analysis, developing variance/assumptions; consolidate and work closely with finance to review the manpower forecast in FTE and costs
- Work closely with finance team on HR budget forecasting, payroll and HR-related projects
Talent Acquisition
- Manage the end‐to‐end talent cycle [sourcing, screening, interviewing, job offer (proposal/extension/negotiation), on‐boarding e.g. HR Induction, confirmation]
- Lead and deliver end to end recruitment process, leveraging and coordinating the delivery of recruitment vendors and search partners
- Manage exit process and conduct exit interviews for all leavers for analysis purpose
Reports & Others
- To support in any HR Audits (internal/external)
- Prepare regular HR reports and as assigned, such as Group Sustainability Reports, Health & Safety etc
- Active participation in current and new APAC HR projects/initiatives
- Simplify ways of working to identify opportunities to harmonize, improve, and/or automate current processes and policies
- Perform other duties and handle ad hoc projects assigned from time to time
JOB REQUIREMENTS
- Degree in Human Resources Management or equivalent fields
- At least 5 years of relevant experience
- Strong analytical skillsets
- Keen eye in details, number sensitive
- Strong proficiency in Microsoft applications and Communication
- Competent knowledge of local labor laws
- Good interpersonal & leadership skills with positive mindset
- Self-starter, independent and creative problem solver
- Team player, able to multi-task and organized
- Ability to work under pressure and tight timelines