Tenpower Hiring! Full Time Manager, Quality in Selangor - Ricebowl

Company Description

Tenpower Lithium Co., Ltd is a leading cylindrical lithium-ion battery cell developer and manufacturer catering to multiple application markets.

Key Responsibilities:

1. Quality Management System (QMS)

• Establish, implement, maintain, and continuously improve the Quality Management System in accordance with international standards such as ISO 9001 and IATF 16949.

• Develop and standardize quality policies, procedures, and workflows, covering incoming inspection, in-process control, and final product inspection.

• Ensure effective implementation of quality objectives aligned with company strategy and market requirements.

2. Process & Product Quality Control

• Oversee end-to-end quality control for production processes, ensuring product consistency and compliance with specifications.

• Monitor and analyze key quality indicators (e.g. FPY, defect rate), and drive continuous improvement initiatives.

• Promote and apply quality tools such as SPC, FMEA, MSA, and root cause analysis to prevent defects and improve process capability.

3. Customer Quality & Satisfaction

• Serve as the main quality interface with customers, including handling audits, quality reviews, complaints, and corrective actions.

• Lead customer complaint investigations, ensure timely root cause analysis and implementation of corrective and preventive actions (CAPA).

• Coordinate internal and external resources to ensure effective issue resolution and closure.

4. Supplier Quality Management

• Establish and manage supplier quality standards and evaluation systems.

• Support supplier audits, qualification, and continuous improvement activities to ensure incoming material quality. 5. Cross-functional Collaboration

• Work closely with Production, Engineering, R&D, and Supply Chain teams to embed quality requirements into process design and execution.

• Participate in new product introduction (NPI) and process change management to ensure quality risks are identified and controlled.

6. Team Leadership & Capability Building

• Lead, manage, and develop the quality team, including performance management, training, and capability development.

• Build a strong quality culture and promote quality awareness across all levels of the organization.

7. Risk Management & Continuous Improvement

• Identify quality risks and lead proactive prevention measures.

• Drive continuous improvement projects to enhance product quality, operational efficiency, and customer satisfaction. 

Requirements & Qualifications:

• Bachelor’s degree or above in Chemistry, Materials Science, Mechanical Engineering, Quality Management, or related disciplines
• Minimum 5 years of experience in lithium-ion battery, energy storage, solar manufacturing, and semi conductor, with at least 3 years in a quality management role.
• Proven experience managing teams of 50 or more is preferred.
• Familiarity with BBU / energy storage / power battery quality management systems is a strong advantage.
• Strong analytical troubleshooting skills and familiarity with modern analytical techniques
• Excellent project management abilities with demonstrated success in handling multiple priorities
• Outstanding leadership capabilities with experience developing high-performing teams
• Exceptional communication skills with the ability to effectively interface with all organizational levels
• Meticulous attention to detail and strong documentation practices