Michael Page Hiring! Full Time CRM Executive (Luxury Retail) in Federal Territory - Ricebowl

• Build data-driven customer journeys and loyalty strategies in luxury retail
• Gain exposure to premium brands, CRM tools, and high-value client insights
  
  

About Our Client

A large organisation in the retail industry, this company is known for its commitment to delivering exceptional customer experiences and high-quality products. With a strong market presence, it emphasises innovation and customer-centric strategies to maintain its leadership position.

Job Description

As a CRM Executive, you are responsible to plan, execute, and monitor CRM campaigns to drive customer engagement and retention. Also, you will:

• Analyse customer data to identify trends and develop targeted marketing strategies.
• Collaborate with the marketing and agency teams to align CRM initiatives with broader business goals.
• Develop and maintain the customer database to ensure accuracy and relevance.
• Implement loyalty programs and promotional activities to enhance customer satisfaction.
• Generate reports on CRM performance and present insights to stakeholders.
• Stay updated on industry trends and best practices to refine CRM strategies.
• Coordinate with cross-functional teams to ensure seamless execution of CRM projects.
  
  

The Successful Applicant

As An Successful Applicant, You Should Come With

• Educational qualifications in Marketing, Business, or a related field.
• Proficiency in CRM tools and data analytics platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and a results-driven mindset.
• A good understanding of the retail industry and customer behavior.
  
  

What's on Offer

• Opportunities to work in a large organisation within the luxury retail industry.
• Exposure to innovative customer engagement strategies and tools.
• Potential for career growth and professional development.
• Collaborative work environment with cross-functional team interactions.
  
  

This is an excellent opportunity for a CRM Executive to make a significant impact in the retail sector. If you are passionate about customer relationship management and marketing, we encourage you to apply today!

Contact

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