Job Responsibilities
- Assist in daily administrative operations at the assigned property management site.
- Attend to residents’, tenants’, vendors’ and visitors’ enquiries in a professional and timely manner.
- Assist in handling complaints, maintenance requests, forms, applications and general correspondence.
- Prepare and issue notices, letters, memos, circulars, announcements and other administrative documents when required.
- Maintain proper filing and records of correspondence, complaints, service reports, contracts, permits, licenses, forms and other site documents.
- Assist in monitoring and updating complaint records, maintenance records, contractor records and follow-up status.
- Update and maintain records in the company’s property management system / application / software, including complaints, maintenance requests, resident/tenant information, contractor records, reports and other site documentation.
- Coordinate with the Facility Manager, Building Executive, site staff, contractors and service providers on administrative and operational matters.
- Assist in checking, compiling and filing contractor service reports, attendance records, delivery orders, quotations, invoices and supporting documents.
- Assist in preparing meeting documents, minutes of meeting, reports and other management documentation.
- Assist in managing resident/tenant records, vendor records, access records, key records and other site-related information.
- Assist in arranging site meetings, appointments, inspections, activities and other operational arrangements.
- Ensure all documents are properly updated, filed and kept confidential.
- Assist in maintaining office supplies, stationery, forms, equipment and general office administration.
- Support the Facility Manager and Building Executive in preparing monthly reports and operational updates.
- Perform any other duties related to administration, documentation and site operations as assigned by management.
Requirements
- Candidate must possess at least Diploma in Business Administration, Office Administration, Property Management, Building Management or any related field.
- Minimum 1 year of working experience in administration, property management, building management, customer service or related field.
- Experience in residential, commercial, mixed-use or property management environment will be an added advantage.
- Able to prepare letters, notices, memos, reports, minutes of meeting and administrative records.
- Computer literate and familiar with Microsoft Office, especially Microsoft Word and Excel.
- Able to use and update computer systems, applications or software for records, reports and documentation.
- Able to perform filing, data entry and documentation accurately.
- Good communication skills in Bahasa Malaysia and English.
- Able to deal with residents, tenants, vendors, contractors and the public professionally.
- Responsible, organized, detail-oriented and able to work independently with minimum supervision.
- Able to work on-site and support daily site operations.
- Candidate with own transport will be an added advantage.
Working Hours
Monday to Friday: 8.30 a.m. – 5.30 p.m.
Saturday: 8.30 a.m. – 1.00 p.m.
Other Benefits
- EPF, SOCSO and EIS contribution.
- Medical allowance of RM1,000 per year.
- 16 days of annual leave per year.
- Career enhancement training.
Job Details
Job Types: Full-time, Contract
Contract Length: 12 months
Pay: RM2,500.00 – RM3,000.00 per month, depending on experience and suitability
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Application Question(s):
- If you are appointed, when can you start working with us?
Work Location: In person