- Hong Kong Hong Kong
Full Time Artisan Jobs, in JLL - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
Supervise, assign tasks to, and provide on-the-job coaching for Junior Assistant Facilities Officer
Conduct daily briefings to align team priorities, review work orders, and address urgent issues
Monitor performance, attendance, and adherence to protocols; escalate concerns to management as needed
Foster a culture of accountability, safety, and customer service within the team
Handle work orders including minor furniture / door / cabinet / chair repair, unlock cabinet / door / pedestal, move / collect items, artwork / whiteboard / keyboard tray installation, lock repair, raised floor removal/reinstatement, report to Helpdesk if works completed or report Officers if further follow up is needed
Assist in event set up / reinstatement
Update key inventory, prepare key borrow / return form for users and keep record
Maintain tools / spare parts inventory level, report to Facilities Officer if there is insufficient tools / spare parts, keep updating inventory record
Provide key cut service out of office hours
Assist team administration work, e.g. photocopying, filing, notice posting, daily work record, update drawings
Carry out festive decoration
Carry out quarterly inspection on assembly point route and escape route (staircases) with ICC and technical team
Respond to emergency situation and arrange vendors for ad-hoc emergency repairing
Perform weekly inspection for meeting rooms, private offices, general office and copy areas (1-2 floor per week; 4 month per cycle) on facilities including lighting, phone, signage, ceiling tiles, doors, blinds, carpet, furniture, wallpaper, cabinet / closet door hinges, OHS hazards, etc, report any irregularities to helpdesk for follow up
Carry out monthly pantry visual check for each floor including furniture, machine/equipment, fittings
Perform check on AED and emergency equipment to ensure they are all functioned, report to Facilities Officer for follow up if not.
Handle work orders (which cannot be performed during weekdays)
Carry out cost saving works that used to be performed by vendor
Required Skills and Experience: Higher Diploma or above
Minimum of 5-6 year experience in the corporate real estate, facilities industry.
Leadership, provides clear direction and constructive feedback
Ability to solve problem effectively
Good team player with excellent communication and interpersonal skills
Meticulous with strong customer service skills
Proficiency in computer skills in Microsoft Office, MS project, MS excel & AutoCAD
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
Supervise, assign tasks to, and provide on-the-job coaching for Junior Assistant Facilities Officer
Conduct daily briefings to align team priorities, review work orders, and address urgent issues
Monitor performance, attendance, and adherence to protocols; escalate concerns to management as needed
Foster a culture of accountability, safety, and customer service within the team
Handle work orders including minor furniture / door / cabinet / chair repair, unlock cabinet / door / pedestal, move / collect items, artwork / whiteboard / keyboard tray installation, lock repair, raised floor removal/reinstatement, report to Helpdesk if works completed or report Officers if further follow up is needed
Assist in event set up / reinstatement
Update key inventory, prepare key borrow / return form for users and keep record
Maintain tools / spare parts inventory level, report to Facilities Officer if there is insufficient tools / spare parts, keep updating inventory record
Provide key cut service out of office hours
Assist team administration work, e.g. photocopying, filing, notice posting, daily work record, update drawings
Carry out festive decoration
Carry out quarterly inspection on assembly point route and escape route (staircases) with ICC and technical team
Respond to emergency situation and arrange vendors for ad-hoc emergency repairing
Perform weekly inspection for meeting rooms, private offices, general office and copy areas (1-2 floor per week; 4 month per cycle) on facilities including lighting, phone, signage, ceiling tiles, doors, blinds, carpet, furniture, wallpaper, cabinet / closet door hinges, OHS hazards, etc, report any irregularities to helpdesk for follow up
Carry out monthly pantry visual check for each floor including furniture, machine/equipment, fittings
Perform check on AED and emergency equipment to ensure they are all functioned, report to Facilities Officer for follow up if not.
Handle work orders (which cannot be performed during weekdays)
Carry out cost saving works that used to be performed by vendor
Required Skills and Experience: Higher Diploma or above
Minimum of 5-6 year experience in the corporate real estate, facilities industry.
Leadership, provides clear direction and constructive feedback
Ability to solve problem effectively
Good team player with excellent communication and interpersonal skills
Meticulous with strong customer service skills
Proficiency in computer skills in Microsoft Office, MS project, MS excel & AutoCAD
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More