Engagement & Operations Support Officer
About the Role
We are looking for a proactive and detail-oriented Engagement & Operations Support Officer to support a national initiative aimed at driving cultural participation across communities. This role combines engagement, operations, and event execution to ensure a seamless and positive experience for stakeholders and the public.
Key Responsibilities
Engagement & Outreach
- Support outreach strategies to drive awareness and participation
- Engage with arts, heritage, and community partners
- Assist in executing targeted engagement plans for different demographics
- Support offline outreach activities such as roadshows and community events
Partnerships & Events
- Coordinate and support event planning and execution
- Manage logistics for activations, roadshows, and partnerships
- Liaise with internal teams, partners, and stakeholders
Operations & Customer Service
- Support helpdesk and customer service operations
- Respond to enquiries and ensure service standards are met
- Monitor performance metrics and support improvements
Administration & Risk Management
- Assist in documentation, SOPs, and reporting
- Provide administrative and coordination support
- Identify and manage operational risks
Requirements
- Minimum 2 years of experience in events, communications, or administrative support
- Background in Communications, Events, Arts Management or related fields preferred
- Strong organisational skills with attention to detail
- Good communication and stakeholder management skills
- Proficient in Microsoft Office and digital tools
- Able to multitask and work in a fast-paced environment
- Willing to work evenings/weekends when required
What We’re Looking For
- A team player with strong interpersonal skills
- Adaptable and resourceful problem-solver
- Passion or interest in arts, culture, or public engagement
Next Step
- Drop your resume and contact us to follow-up, or send your resume to ************* or *************
- Only shortlisted candidates will be contacted
Ng Wei Jun
EA License No: 91C2918
Personnel Registration Number: R26160702